Privacy Policy

Version: 1.0.0

Last Updated: January 22, 2026

Introduction

Welcome to Get Your Stuff (gettingyourstuff.com) ("Get Your Stuff", "we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, mobile applications, and services (collectively, the "Platform").

By using the Platform, you consent to the practices described in this Privacy Policy and to the collection and use of your information as outlined below.

2. Data We Collect

We collect the following types of personal data from users of Welcome to Get Your Stuff (gettingyourstuff.com):

a. Account Information

  • Name
  • Email address
  • Phone number (if provided)
  • Password (securely hashed)

b. Delivery Information

  • Pickup and delivery locations (addresses or area names)
  • Dates and schedules
  • Items to be sent or carried (descriptions, weight, dimensions)
  • Messages exchanged between users via the Platform

c. Uploaded Documents

  • Identification documents (optional, if required for verification)

d. Technical Information

  • IP address
  • Device type and operating system
  • Browser type
  • Website usage data (pages visited, actions taken)

e. Cookies and Tracking

  • Essential cookies (login, session management)
  • Optional analytics or marketing cookies (used only with consent)

3. How We Use Your Data

Personal data collected via Welcome to Get Your Stuff (gettingyourstuff.com) is used for:

  • Account Management – creating and managing user accounts
  • Platform Services – facilitating connections between Senders and Carriers
  • Communication – notifications, updates, and customer support
  • Security & Fraud Prevention – detecting misuse and ensuring platform safety
  • Analytics & Improvements – improving performance and user experience
  • Compliance – meeting legal and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Consent – cookies, optional features, marketing communications
  • Contractual Necessity – facilitating peer-to-peer delivery arrangements
  • Legitimate Interests – platform operation, safety, fraud prevention
  • Legal Obligation – compliance with applicable laws and regulations

5. Data Sharing

We may share personal data with:

  • Other users: Limited data necessary to facilitate delivery arrangements
  • Service providers: Hosting and email services (under GDPR-compliant DPAs)
  • Legal authorities: When required by law or lawful request

All third parties are required to protect your data and use it only for authorized purposes.

6. Data Retention

  • Account data is retained until the user deletes their account or it is terminated
  • Data required by law may be retained for longer periods

7. Data Security

Welcome to Get Your Stuff implements appropriate technical and organizational security measures, including:

  • Encrypted passwords
  • HTTPS / SSL encryption
  • Restricted internal access
  • Regular security reviews

Despite these measures, no system can be guaranteed 100% secure.

8. Your GDPR Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Delete your data ("right to be forgotten")
  • Port your data in a machine-readable format
  • Withdraw consent at any time
  • Object to or restrict processing
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

9. Cookies and Tracking

We use cookies on Welcome to Get Your Stuff (gettingyourstuff.com) for:

  • Essential purposes (login, security, sessions)
  • Optional analytics/marketing (only with consent via cookie banner)

Users can manage cookie preferences at any time through the Platform.

10. Third-Party Services

We may use third-party services such as:

  • Email communication providers
  • Hosting and cloud infrastructure providers

All providers are GDPR-compliant and operate under Data Processing Agreements (DPAs).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Platform constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or your personal data: